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NCTJ patron calls for ‘hefty health warnings’ on citizen journalism

Alex CrawfordThe patron of the NCTJ has called on the journalism industry to challenge the role of so-called “citizen journalists” – warning that their contributions need to be accompanied by “hefty health warnings.”

Sky News special correspondent Alex Crawford says there needs to be clearer acknowledgement that citizen journalists are not trained reporters.

Alex, pictured, was appointed the National Council for the Training of Journalists’ first ever patron last year.

In a blog for the NCTJ, she shared her concerns about the “wholesale replacement of journalists with citizens” who are not properly trained.

Wrote Alex: “We, as an industry, need to take on the ‘citizen journalists’. They perhaps do have a role but their contributions need to be accompanied by hefty ‘health warnings’. I am not sure the way to preserve journalism is to fudge, blur and muddy the waters between those trained with solid backgrounds in journalism and those who are just citizens with cameras.

“Every right-thinking channel and media outlet rightly prides itself on its independence – and constantly fights accusations that it’s not skewed. As a person who’s worked for an organisation whose biggest shareholder was Rupert Murdoch, I’ve fought claims for about 30 years of being ‘a Murdoch employee’ (whatever that means but it seems to imply loss of independence and absence of clear, unbiased thinking).

“Yet I’ve never once been told how to write a story; what angle to take; even what nuance to give it. I’ve never been told to change a particular direction in any of my reports to suit a particular narrative. It’s just never happened.

“Now, I am positive there will be many out there who will just refuse to believe this, but when media organisations take on civilians, or activists, and pump out their stuff as their own – then the arguments become very difficult to keep on making. I’m not talking about commissioned material, paid for at recognised rates, for freelancers operating in difficult-to-get-to places, (although that’s another argument.)”

Alex went on to argue she believed there “probably needs to be a clear acknowledgement that they are not journalists” and that their material “hasn’t gone through the same rigorous filters as an independent piece from a trained journalist”.

She added: “Because if we are saying anyone out in the field in a difficult spot can produce the same quality material as a trained journalist, then what is the point of training at all, of young people going to university to do journalism degrees or any other film-making or reporting course?

“There is obviously a morally questionable cost implication as well as insurance implication as well as the screamingly loud training implication. Likewise with ‘commentators’ who also masquerade as journalists, but again are either unaware of the strict boundaries most journalists have to abide by – or simply don’t care.

“And likewise the editors who employ them and appear not to care – so long as these agitators can create enough attention for people to buy the newspaper or click on the online story. But what it’s done is denigrate real journalists and real journalism.”


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  • July 2, 2019 at 11:26 am

    Anyone with a C-grade GCSE in English can write a credible story or two can they not? As long as the Editor and Sub-Editors are in charge of the finished article – not a problem.

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  • July 2, 2019 at 11:38 am

    JJ Wales …nope, not judging from experience and any study of witterings on twitter. Asking the right questions, intros, spelling, grammar, libel laws…just some of the things that citizen journalists don’t understand. And anyone who thinks editors and the few remaining sub-editors will correct their mistakes is clearly not working in this industry

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  • July 2, 2019 at 11:59 am

    Blantie. I must obviously be spoilt. However, I hear what you’re saying but, in my experience, contributors have a valued place with us especially as ‘trained’ reporters always essential. Times are changing and we must adapt.

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  • July 2, 2019 at 12:03 pm

    Blantie. I must obviously be spoilt. However, I hear what you’re saying but, in my experience, contributors have a valued place with us especially as ‘trained’ reporters are not necessarily essential. Times are changing and we must adapt, but if your company can’t afford Subs you’re stuck with doing all yourselves! How did you allow that to happen?!

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  • July 2, 2019 at 3:07 pm

    Frankly, most of what these fake journalists submit needs a major operation to save it. The fact that most of it is used unedited speaks volumes about the state of our industry. Either the editors do not exist or they are not up to the job.

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  • July 2, 2019 at 4:09 pm

    Journalism is a trade and journalists in the past learned their craft as apprentices or indentured. Anything else is DIY.

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