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Watchdog rejects reader’s plea for financial sanctions against news site

The press watchdog has backed a regional news website after a reader tried to pursue financial sanctions over a Facebook post it published.

The Independent Press Standards Organisation decided not to continue an investigation into Cornwall Live after finding it had offered appropriate remedial measures over the inaccurate post.

John Bavister complained had to IPSO Clause 1 (Accuracy) of the Editors’ Code of Practice over a claim made by Cornwall Live on Facebook that the RSPCA had advised against walking your dog in temperatures of 22C or over.

The site admitted its error, deleted the post and published a clarification on Facebook, but Mr Bavister did not accept this as a resolution.

Gemma dog

He said he did not think that the damage caused by the original post could be undone and thought it would be necessary to pursue financial sanctions against Cornwall Live.

At this point, Cornwall Live requested that IPSO consider whether the remedial measures it had offered to Mr Bavister amounted to a satisfactory resolution such that, subject to fulfilment of the offer, the complaint could be closed.

Having taken into account the nature of the complaint and the remedial actions in response, IPSO concluded that the remedial measures offered by Cornwall Live were a satisfactory resolution of the complaint and, as the correction had already been published, the complaint would be closed.

The full ruling on the satisfactory remedy can be read here.