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Family’s holiday nightmare sparks daily’s Britpop homage

A regional daily referenced a Britpop classic after winning compensation for a family who experienced a holiday nightmare.

Stoke-on-Trent daily The Sentinel splashed on the headline ‘Park Strife’ – a reference to Blur’s 1994 hit ‘Parklife’ – as it told the story of the Brookes family, who were sent on a wild goose chase round the country by Parkdean Resorts.

The family of four had been due to stay on a Parkdean site in Yorkshire from Good Friday.

Parkdean moved them to a caravan park in Mid Wales with one day’s notice – and then turned them away when they were just five minutes away from the holiday resort.

Sentinel Park

It left them having to fork out an extra £500 to stay elsewhere but they have now been reimbursed, been given an apology and offered a complimentary holiday following the newspaper’s intervention.

The Sentinel splashed on the saga on Friday, pictured above.

Mother Angela Brookes told the paper: “I gave them the opportunity to restore my faith, by refunding me and providing compensation for the extra cost of the other site.

“I didn’t want to spend that much on a campsite. My son’s got a caravan and we could have stayed on their site if we’d known. The contract was broken and I was out of pocket.

“They’re such a big company, I gave them the opportunity to refund me. I’ll never use them again.”

A Parkdean Resorts spokesman said: “A full refund has been issued to Ms Brookes. We are very sorry for her experience, which was due to issues beyond our control, and we are reviewing our current processes to ensure this does not happen again.”