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IPSO publishes newspaper groups’ records on complaint handling

Annual statements from newspaper and magazine publishers detailing their records on compliance and their approaches to editorial standards have been published the press watchdog.

Under the terms of their contracts with the Independent Press Standards Organisation (Ipso), publishers are required to detail their approach to editorial standards, complaints-handling, training and records of compliance, including details of any complaints upheld by Ipso Complaints Committee.

It is the first time in the history of the UK press that publishers have reported to any regulator. They were not required to do so by the Press Complaints Commission, or its predecessor, the Press Council.

The full list of annual statements, which cover the period from September 8 last year, when Ipso started work, to December 31 last year, can be viewed here.

Publishers are required to provide annual statements for 2015 early in the New Year, and Ipso said it expected to publish them in late spring, 2016.

The statements demonstrate the breadth and diversity of the publications produced by Ipso members, ranging from mass-market popular newspapers such as The Sun and the Daily Mail to a digital-only fortnightly local newspaper, the Glossop Gazette – which says in its statement that it “publishes news of relevance to Glossop and the immediately adjacent area but nowt past Mottram Moor”.

Ipso members in the magazine sector include glossy magazines such as Glamour and Grazia alongside specialised publications – both in print and exclusively online – covering topics ranging from cars, computers and cycling to dentistry, health, slimming and water treatment.

Ipso said that although each statement differed, reflecting the variation of membership and different approaches to editorial standards. However, they all met its requirements.

Sir Alan Moses, Ipso chairman, said: “The annual statement is a vital element in the fulfilment of Ipso’s regulatory functions of monitoring and improving compliance with the Editors’ Code.

“It is the means by which the publishers who have agreed to be regulated by an independent regulator demonstrate to the public that they take the Code seriously and acknowledge the authority of IPSO to scrutinise and monitor compliance with the standards they have set themselves”.

He added: “The annual statements are a remarkable undertaking by the UK press, which just a few years ago would have been unimaginable, and I am grateful for their hard work and cooperation in producing this first set of statements.

“It is particularly pleasing to see that many statements record new efforts made by publishers to improve their editorial standards to coincide with Ipso’s launch, including by updating their training information and complaints processes.

“The annual statements are one way by which Ipso can acquire the information necessary to act as an effective independent regulator and assist the press in gaining the trust and authority which regulation is designed to achieve.”

Ipso chief executive Matt Tee said: “Publication of the annual statements represent an important step in the development of Ipso as a regulator and build on our complaints handling work and upholding the highest professional standards in the UK press.”

 

3 comments

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  • December 18, 2015 at 10:09 am
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    The IPSO statement by JP has literal or grammar errors in pars 2,4,5,6, 7 and 8. I gave up in disgust after that. What a shambles they are now.

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  • December 18, 2015 at 11:47 am
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    Combed through alleged wonky pars (above) here and could not see blunders…….

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  • December 18, 2015 at 6:02 pm
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    Interestingly, Captain, the big error on page 2 (pour when they meant to say our) has been amended. And are you telling me you didn’t spot “a list…..are attached”., which is still there along with several similar errors? Where were you trained?

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