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Royal Mail proves it can deliver

Just one week after the Saffron Walden Reporter asked ‘Please Mr Postman why can’t you get it right?’, the Royal Mail has delivered.

Earlier this month the paper revealed problems with the mail delivery service in and around Saffron Walden, prompting a flurry of letters and phone calls from dissatisfied residents about the non or late delivery of their mail.

However, following the story, Consignia, formerly the Post Office, has come up trumps.

Photographer Joanna Sutherland, who works on the Reporter, accidentally put an envelope addressed ‘FAO Sheila @ Saffron Walden’ in the posting box at the newspaper’s head office in Royston rather than the box for the courier run.

But thanks to the detective power of Consignia – and postman David Platt – the letter, which had been franked ‘Mid-Anglia Newspapers Ltd Royston’, arrived at its destination one day later.

Reporter Sheila Abrams said: “I am just amazed that a letter so barely addressed got to me and only a day after being sent. It’s great.”

Consignia spokeswoman Christine Gregory, said: “We routinely deal with at least one million items of unaddressed or vaguely addressed mail per week. We are delighted to have delivered the item so swiftly. It proves that Royal Mail will always go that extra mile to try and deliver the undeliverable.”

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