The majority of complaints made to the Press Complaints Commission, which raise a possible breach of the Code of Practice, are resolved directly between the Commission’s staff, editors and complainants.

These are either settled to the express satisfaction of the complainant following some remedial action by the editor or are not pursued by complainants following an explanation or other response from the publication.

Below are summaries of the latest complaints involving the regional press which fall into the first category.

South Wales Evening Post
D Jones complained that an article about an incident involving him on an aeroplane contained inaccuracies. (Clause 1)
Resolution: The matter was resolved when the editor wrote the complainant a letter of apology for any distress or embarrassment caused by the article.

Jersey Evening Post
Maurice Le Cocq of Jersey complained that a court report referred to his son’s mental health and that the inclusion of such details was not directly relevant to the case. (Clause 13)
Resolution: The complaint was resolved when the newspaper undertook not to publish any medical details in further articles which were not germane to the court case in question.

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