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Editors settle complaints against their papers

Latest resolved complaints dealt with by the PCC. This story: 6.8.2003.

The majority of complaints made to the Press Complaints Commission, which raise a possible breach of the Code of Practice, are resolved directly between the Commission’s staff, editors and complainants.

These are either settled to the express satisfaction of the complainant following some remedial action by the editor or are not pursued by complainants following an explanation or other response from the publication.

Listed here are summaries of complaints involving the regional press which fall into the first category.

North West Evening Mail
Melanie Saunders, headteacher of Ulverston Victoria High School, complained that an article intruded into her privacy by including references to her state of health. (Clause 3)
Resolution: The editor published a prominent apology.

Harrogate Advertiser
Elizabeth Ward of Harrogate complained on behalf of her neighbour John Dudley that coverage of the inquest into his wife’s tragic death was insensitive and had caused him, his family and his and his late wife’s friends considerable distress. (Clause 13)
Resolution: The editor wrote personally to both Ms Ward and Mr Dudley to express her regret that the article had caused undue distress at such a tragic time.

Peterborough Evening Telegraph
Brian Bryce of Peterborough complained that an article reporting a murder for which his son was convicted contained a number of inaccuracies about his son’s involvement in the crime. (Clause 1)
Resolution: The newspaper published a clarification.

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