Photographers and sub-editors are used to getting the blame for it...

You get a huge line-up of people to photograph, and someone ends up getting cut off the end of the picture.

But the Evening Herald, in Plymouth, turned a negative into a positive when they got a letter of complaint from an irate young gymnast.

Emily Thorne, aged nine, was delighted when she was among a group plucked from 1,500 young performers in the Plymouth Arts Education Festival, to be photographed for her local evening newspaper.

She rushed out to buy a copy of the paper, which ran four pages of coverage of the festival over two days, only to find she had been cropped off the edge of the picture.

The disappointment prompted Emily to pen her first letter of complaint.

She said she had cried on the way home after buying the paper because she had been left off - along with two other girls. She even drew a picture of how the picture should have looked.

Happy to oblige, the newspaper ran a special picture of the three girls.

Then it went one better, and used the new picture again in its in-house advertisement to publicise its photosales service.

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