The majority of complaints made to the Press Complaints Commission, which raise a possible breach of the Code of Practice, are resolved directly between the Commission's staff, editors and complainants.

These are either settled to the express satisfaction of the complainant following some remedial action by the editor or are not pursued by complainants following an explanation or other response from the publication.

Below are summaries of the latest complaints involving the regional press which fall into the first category.

Kent Messenger
GM Hemming, of Borough Green in Kent, complained that an article inaccurately described Roman Court, the block of retirement flats in which she was resident, as an 'elderly people's home'. (Clause 1)
Resolution: The complaint was resolved when the newspaper published a correction and apology on the point.

Richmond and Twickenham Times
Marc Cranfield-Adams, of Richmond upon Thames, complained that another reader's letter was inaccurate when it made the following statements in specific reference to him: that his ethics were questionable; that they used to be friends; that he supported the author's charities; and that he was 'angry and embittered'. He further disputed the author's claim that a sex shop on Kew Road was 'out of sight'. (Clause 1)
Resolution: The complaint was resolved when the newspaper published a follow-up letter from the complainant addressing the points he had raised.

Tenbury Wells Advertiser
R J Thomas, chairman of the Tenbury Tennis Club, complained that the newspaper had not clarified that Tenbury Town Council had withdrawn its claim that Tenbury Tennis Club was a bad debtor. (Clause 1)
Resolution: The complaint was resolved when the newspaper published a letter from the complainant making clear that – following legal action initiated by the Tennis Club – the Town Council had acknowledged that Tenbury Tennis Club had never been a bad debtor.

Huddersfield Daily Examiner
Noreen Logan, of the Huddersfield & District Pensioners Organisation, complained that the claim in the headline that she had voted yes to health plans at the Huddersfield Public and Patient Involvement Forum was inaccurate, given that no vote on the matter had been taken. (Clause 1)
Resolution: The complaint was resolved when the newspaper published a clarification making clear that no vote on the matter had been taken at Huddersfield Public & Patient Forum.