The majority of complaints made to the Press Complaints Commission, which raise a possible breach of the Code of Practice, are resolved directly between the Commission's staff, editors and complainants.

These are either settled to the express satisfaction of the complainant following some remedial action by the editor or are not pursued by complainants following an explanation or other response from the publication.

Below are summaries of the latest complaints involving the regional press which fall into the first category.

Halstead Gazette
Mr & Mrs B Shaw, of Halstead, complained that a court report was inaccurate when it stated that Mr Shaw – who had admitted two charges of common assault against his wife – was on bail at the time of the second offence. (Clause 1)
Resolution: The complaint was resolved when the newspaper sent the complainants a private letter which acknowledged and regretted the error.

Sunderland Echo
Suzanne Richardson, of Sunderland, complained that an article reporting her appearance in court for obtaining job seekers' allowance by deception was misleading by omitting to include that she had paid the money back before her court appearance. She also raised concerns that the article said that she had 'declined' to comment when in fact she was unavailable for comment. (Clause 1)
Resolution: The complaint was resolved when the newspaper published a clarification and a letter from the complainant's parents.

Edinburgh Evening News
P E Grice, Clerk/Chief Executive of The Scottish Parliament, complained that a comment piece on the MSPs-only restaurant in Holyrood contained a number of inaccuracies. (Clause 1)
Resolution: The complaint was resolved when the newspaper published a correction and apologised for any offence caused.