The majority of complaints made to the Press Complaints Commission, which raise a possible breach of the Code of Practice, are resolved directly between the Commission's staff, editors and complainants.

These are either settled to the express satisfaction of the complainant following some remedial action by the editor or are not pursued by complainants following an explanation or other response from the publication.

Below are summaries of the latest complaints involving the regional press which fall into the first category.

Yorkshire Post
A woman from Leeds complained that the publication of a photograph of her – taken with Mohammed Sidique Khan, one of the July 7th suicide bombers – intruded into her privacy. (Clause 3)
Resolution: The newspaper argued that the photograph of the complainant and Khan in a teaching environment was in the public interest. Although the complainant did not agree with the newspaper's position, the complaint was resolved when it gave an assurance the photograph would not be republished without the complainant's face being pixelated.

Yorkshire Evening Post
A woman from Leeds complained that the publication of a photograph of her – taken with Mohammed Sidique Khan, one of the July 7th suicide bombers – intruded into her privacy. (Clause 3)
Resolution: The newspaper argued that the photograph of the complainant and Khan in a teaching environment was in the public interest. Although the complainant did not agree with the newspaper's position, the complaint was resolved when it gave an assurance the photograph would not be republished without the complainant's face being pixelated.

Surrey Comet
Catherine Hoey of Surrey complained that an article on proposed 24-hour drinking laws included a photograph of her outside a local pub which implied that she was a binge drinker. (Clause 1)
Resolution: The complaint was resolved when the newspaper removed the photograph in question from its archives and wrote directly to the complainant to apologise for any distress caused.

News Shopper
N Niebergall of Kent complained that the newspaper had published a photograph of her son with a request for information as to his identity. She thought that this may have suggested to readers that he was involved in criminal activity. (Clauses 1, 6)
Resolution: The complaint was resolved when the newspaper – which made clear that the article and headline made no reference to the reason for which the identity of the child was being requested – sent a private letter of apology to the complainant and undertook to take her concerns into account in future.

Basildon Echo
L Alderton complained that an article covering a court case which she was launching identified her by publishing her address. (Clause 3)
Resolution: The complaint was resolved when the newspaper apologised for any distress that was caused to the complainant and assured her that any future coverage of the court case would be carried out in a sensitive manner.

Bexley Times
John Powell, Acting Borough Commander of Bexley Police, complained that a series of articles covering crime against the elderly in the area misleadingly covered crimes which had taken place in the past in Bromley. (Clause 1)
Resolution: The complaint was resolved when the newspaper agreed to publish a letter from the complainant. After negotiation, a final wording was agreed and published.