by holdthefrontpage staff
The majority of complaints made to the Press Complaints Commission, which raise a possible breach of the Code of Practice, are resolved directly between the Commission's staff, editors and complainants.
These are either settled to the express satisfaction of the complainant following some remedial action by the editor or are not pursued by complainants following an explanation or other response from the publication.
Below are summaries of the latest complaints involving the regional press which fall into the first category.
Sunday Herald
Kenny Smith, Scottish Secretary for the BNP, complained that an article had inaccurately suggested that the BNP engaged in marches. (Clause 1)
Resolution: The complaint was resolved directly between the complainant and the newspaper when the newspaper published the complainant's response.
Wigan Evening Post
William Lunt of Wigan complained through solicitors Beesley and Company that an article featuring four photographs of suspected offenders and asked 'Do You Know Them?' inaccurately carried a picture of the complainant. (Clause 1)
Resolution: The complaint was resolved directly between the complainant and the newspaper when the newspaper wrote a private letter of apology to the complainant.
Salisbury Journal
E Young, of Fittleton in Wiltshire, complained that a report on the inquest into her husband's death revealed details of her address, thereby compromising her security. (Clauses 3, 5)
Resolution: The matter was resolved when the complainant accepted the editor's offer to make his editorial department aware of her concerns.
Hereford Times
Nick Nenadich complained that an inquest report about his former partner contained inaccuracies and was insensitive to the family of the deceased. (Clauses 1, 5)
Resolution: The complaint was resolved when the newspaper sent a private letter of apology, with her express consent, to the mother of the deceased.
Kentish Express
C Austin, of Ashford, complained that an article reporting that a German Shepherd had attacked a Yorkshire Terrier on their road had not identified the German Shepherd so as to make clear that it was not the one that belonged to them. (Clause 1)
Resolution: The editor offered the complainant a private apology and a printed clarification on the matter.
Widnes Weekly News
W Martin, press officer for the Royal Mail, complained that an article had inaccurately reported that a postman had dumped a quantity of correspondence in an alleyway and then went missing as a result of personal problems. (Clause 1)
Resolution: The complaint was resolved when the organisation was allowed the opportunity publicly to reply to the original report in the form of a printed letter.
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