The majority of complaints made to the Press Complaints Commission, which raise a possible breach of the Code of Practice, are resolved directly between the Commission's staff, editors and complainants.

These are either settled to the express satisfaction of the complainant following some remedial action by the editor or are not pursued by complainants following an explanation or other response from the publication.

Below are summaries of the latest complaints involving the regional press which fall into the first category.

The Scotsman
Robert and Ewa Lucas-Gardiner, the Lord and Lady of the manor of Marr, complained that the newspaper had inaccurately reported details surrounding their previous ownership of Dunans Castle, despite the fact that a previous story on the same subject (in a different newspaper) was in the process of being settled through lawyers. (Clause 1)
Resolution: The complaint was resolved when the newspaper published a follow-up article and removed previous references to the couple from their online archive.

Plymouth Evening Herald
K Williams, of Ivybridge, complained that an article about classic locomotives passing through Plymouth station contained inaccuracies. These inaccuracies related to the schedule followed by the locomotives and the locomotives involved in the journey. (Clause 1)
Resolution: The matter was resolved when the newspaper offered to publish a correction on the matter.

Southern Reporter
M. E. Mackenzie complained that an article about a local charity contained inaccuracies. (Clause 1)
Resolution: The matter was resolved when the editor agreed to publish a clarification.

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