The majority of complaints made to the Press Complaints Commission, which raise a possible breach of the Code of Practice, are resolved directly between the Commission's staff, editors and complainants.

These are either settled to the express satisfaction of the complainant following some remedial action by the editor or are not pursued by complainants following an explanation or other response from the publication.

Below are summaries of the latest complaints involving the regional press which fall into the first category.

Bury Times
Jane Young, of Manchester, complained on behalf of her family that the newspaper's report of the inquest into the death of Stuart Young was inaccurate and insensitive. (Clauses 1, 3, 5)
Resolution: The complaint was resolved when the newspaper published a correction and apology.

South Wales Evening Post
M Lewis, of Swansea, complained that an article reporting that he was the subject of a police investigation contained inaccuracies. (Clause 1)
Resolution: The newspaper offered to publish an apology on the matter.

Celtic Newspapers
Brian King, of Mid Glamorgan, complained that a letter he sent to the South Wales Echo newspaper was published in his local newspaper, the Cynon Valley Leader. (Clauses 1, 2)
Resolution: The complaint was resolved when the Editor in Chief of Celtic Newspapers explained how the complainant's letter came to be published in the Cynon Valley Leader, apologised and took steps to ensure such a mistake would not happen again.

Bicester Advertiser
S E Wakelin, chair of governors at Launton CE Primary School, complained that an article was inaccurate when it attributed quotations to her without consent. (Clauses 1)
Resolution: The complaint was resolved when the newspaper published an apology to the complainant.

Falkirk Herald
George Ronald, of Falkirk, complained that a series of court reports on his former wife’s court case contained inaccuracies. In particular, the complainant was concerned that the newspaper had not clarified the fact that he did not leave his former wife £26,000 in debt. (Clauses 1)
Resolution: The complaint was resolved when the newspaper published a clarification making clear that during civil proceedings brought by the complainant he was awarded a financial settlement against his former wife of £4,659.

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