The majority of complaints made to the Press Complaints Commission, which raise a possible breach of the Code of Practice, are resolved directly between the Commission's staff, editors and complainants.

These are either settled to the express satisfaction of the complainant following some remedial action by the editor or are not pursued by complainants following an explanation or other response from the publication.

Below are summaries of the latest complaints involving the regional press which fall into the first category.

Kingston Informer
R Austin, of Chessington, complained that an article contained inaccuracies. (Clause 1)
Resolution: The matter was resolved when the newspaper offered to publish a letter submitted by the complainant along with an accompanying editorial note.

Sunday World
A woman complained, through Kevin R Winters & Co. solicitors, that she had been named in an article reporting how a man had entered her bedroom without her consent. (Clauses 3, 5, 12)
Resolution: The complaint was resolved when the newspaper provided an explanation and undertook not to name the woman in future articles on the subject.

Sunday Post (Dundee)
James Hamilton of Perthshire complained that the newspaper had published a library photograph of him sitting at a computer in order to illustrate a story about students using the Internet to cheat at exams. Mr Hamilton – who has not been a student or involved in putting information on the Internet – had no connection to the matter. (Clause 1)Resolution: The complaint was resolved when the editor spoke to the complainant and wrote a letter of apology and explanation.

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